Privacy Policy

Who We Are

This Privacy Policy applies to Kirkmont LLC, doing business as Greg Builds (“we,” “us,” or “our”). We operate the website gregbuildsny.com and provide custom steel building installation services across Western and Central New York.

Our business is located in Lima, NY.

Information We Collect

We collect information you provide directly to us when you:

• Submit a quote request or contact form on our website
• Design a building and request a quote through our 3D building configurator (including the building specifications and installation address you provide)
• Call or email us directly
• Communicate with us via text message
• Interact with us on social media platforms

The types of information we may collect include:

• Contact information: name, phone number, email address, and mailing address
• Project information: building size, intended use, site location, and budget
• Communication records: messages, notes, and correspondence related to your inquiry or project
• Technical data: IP address, browser type, pages visited, and time spent on our website (collected automatically via standard web analytics)

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide pricing, project timelines, and proposals
• Schedule consultations and installations
• Send follow-up communications related to your project
• Communicate with you via phone, email, or text message (SMS) regarding your inquiry or project status
• Improve our website and services
• Comply with legal obligations

Text Messaging (SMS)

By submitting your phone number through our website contact form or communicating with us via text message, you may receive text messages from Greg Builds related to your inquiry, quote, or project. Standard message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message we send.

Phone numbers and SMS consent information collected through our website forms are never sold, shared, or rented to third parties or affiliates for marketing purposes. This information is used solely to communicate with you regarding your project and is only shared with our SMS service provider as necessary to deliver messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.

How We Share Your Information

Text messaging originator opt-in data and consent are never shared with any third parties, excluding aggregators and providers of the text message services, under any circumstances.

We do not sell your personal information. We may share other information with:

• Service providers: Third-party tools we use to manage customer relationships and communications (such as our CRM platform), who are contractually obligated to protect your data
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In connection with a merger, acquisition, or sale of business assets

Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use our site. This helps us improve the user experience and measure the effectiveness of our marketing. You can control cookie settings through your browser settings. Disabling cookies may affect some functionality of the site.

We may use third-party analytics services (such as Google Analytics) that collect anonymized usage data. These services have their own privacy policies governing their use of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Inquiry records for projects that did not proceed are typically retained for up to 3 years.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

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